Warranty & Returns

1300 110 802 

support@marcandmain.com.au

29 Frobisher St, Osborne Park, WA 6017

Mon-Fri:  9am - 5:30pm

Sat:  11am - 4pm

Sun & PH:  Closed

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Overview

We’re committed to helping you find that perfect piece and want you to feel confident when shopping with us.

In the unlikely event of damage, a fault, or you simply decide that the item isn't right for your space, we understand.

Our industry leading warranty and returns policy, coupled with our local after-sales support team means that you can shop with confidence knowing that, in the end, all will be as-ordered.

All products come with a 30 day risk-free trial. If you’re not totally in love with your purchase simply return it within 30 days of receiving your order for a full refund, excluding any delivery charges.

• 30 Day Risk-Free Trial
• 12 Month Warranty

Click here for more details.

Overview

We aim to keep the majority of our products in stock and available at our Osborne Park store. If your order contains items that are currently out of stock, you will receive an email advising you of the lead time.

After placing your order, a confirmation email will be sent to you automatically. This email confirms we have received the order and pre-authorised your credit card for the purchase.

Perth Metro Delivery

• $79 flat rate.
• Delivery within 50km of the Osborne Park store (as far north as Yanchep, south as Baldivis and east as Chidlow).
• We will contact you in advance to arrange a suitable date and time.
• Orders are typically processed for delivery within 2 business days - If your order contains products that are currently out of stock, you will receive an email advising you of the lead time.

Store Pickup

• You will receive an SMS when your order is ready for collection from 29 Frobisher St, Osborne Park, WA 6017.
• Orders are typically processed for pickup within 2 business days - If your order contains products that are currently out of stock, you will receive an email advising you of the lead time.

Showroom / Pickup
Mon - Fri: 9am - 5:30pm
Sat: 11am - 4pm

Overview

Please note that some of our products cannot be shipped interstate. Click here to view the items that are available for Australia-wide delivery.

We strive to keep the majority of products in stock at either our Osborne Park store or an off-site warehouse. Orders are typically delivered to-your-door in 2-3 weeks. However, some products, or delivery areas, may be subject to a slightly longer lead time based on the location of the items and your address.

Australia Wide Delivery

• $99 flat rate.
• Orders are delivered to-your-door in approximately 2-3 weeks.
• A tracking link will be emailed once your order has left our warehouse.
• Your items will arrive safely packaged in cartons - simple assembly is required.
• If no one is present when delivery is attempted a card will be left with instructions on how to arrange redelivery or local collection.
• Delivery to a PO Box or Parcel Locker address is not available.
• Some remote and regional areas may be undeliverable.

Warehouse / Showroom